As the owner of a Newborn Care Specialist placement agency, there is no other course I would recommend! When anyone comes to me looking to join the team I require they sign up for Nancy's course even if they have taken another one elsewhere! There is no other course that compares to Nancy's NCS course! She is knowledgeable, funny, and informative, and you learn so much from her in every video! Some of my caregivers have said it is like sitting down to coffee with a friend and getting years of NCS advice. The manual is super helpful to follow along with, and if you are thinking you don't need it you are wrong! Spend the extra money and get the manual! Nancy is so responsive whenever you have questions or concerns and will get back to your day or night. She is a wonderful resource, and I am so lucky to have found her!